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Business Hours: Sunday - Thursday, 8:00 AM - 5:00 PM (MVT)
Our Office
Male', Maldives
Ameenee Magu, Maafannu, Male', Maldives
+960 789-0909
info@qubyte.mv
Sun - Thu: 8:00 AM - 5:00 PM
Support Channels
Technical Support
support@qubyte.mv | +960-794-6806
Client Relations
clients@qubyte.mv | +960 999-6666
24/7 Emergency IT Support
emergency@qubyte.mv | +960 999-5555
Frequently Asked Questions
What types of IT services does qubyte.mv provide?
We offer a comprehensive range of IT services including systems integration, custom software development, IT infrastructure management, cloud solutions, cybersecurity, and digital transformation consulting.
Do you provide services outside of Male'?
Yes, we serve clients throughout the Maldives, including resorts and businesses on other islands. We can provide both remote support and on-site services as needed.
How quickly can you implement a new IT system?
Implementation timelines vary based on project complexity. Small-scale projects may take 2-4 weeks, while enterprise-level solutions typically require 2-6 months. We'll provide a detailed timeline during the consultation phase.
Do you offer ongoing IT support after implementation?
Absolutely. We offer comprehensive managed services and support packages to ensure your systems continue running smoothly after implementation. Our support team is available during business hours, with emergency support available 24/7.
Can you work with our existing systems and software?
Yes, our systems integration expertise allows us to work with your existing infrastructure. We specialize in connecting legacy systems with modern solutions to maximize your technology investments.
What industries do you typically work with?
We serve clients across multiple sectors including hospitality, government, finance, education, healthcare, and retail. Our solutions are tailored to the specific needs of each industry and business.
Our Service Commitments
Response Time
We guarantee initial response to all support requests within 1 hour during business hours, and within 4 hours for after-hours emergency support.
Resolution Time
Our team works to resolve 90% of technical issues within the same business day, with complex issues addressed within agreed SLA timeframes.
Satisfaction Guarantee
We're committed to your satisfaction. If you're not completely satisfied with our service, we'll work with you until we make it right.