Privacy Policy
1. Introduction
qubyte.mv ("we", "our", or "us") is committed to protecting your privacy and the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT services and systems integration solutions.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website
- Register for our IT services
- Subscribe to our technical newsletter
- Request information about our solutions
- Submit support tickets or technical queries
- Participate in surveys or feedback forms
2.2 Technical Information
As an IT service provider, we may also collect the following technical information:
- Network configuration data when providing network services
- System logs and performance metrics for maintenance purposes
- Device information when providing endpoint management
- API keys and authentication credentials for system integration
- Backup data when providing disaster recovery services
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide and maintain our IT services and systems
- To configure, integrate, and optimize technology solutions
- To notify you about changes or updates to our services
- To provide technical support and troubleshooting
- To monitor system performance and ensure security
- To gather analysis or valuable information to improve our services
- To detect, prevent and address technical issues and security threats
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your information with:
- Service providers and technology partners who assist in our operations
- Cloud and hosting providers who store data on our behalf
- Software vendors when required for licensing and support
- Legal authorities when required by law
- Professional advisers including lawyers, bankers, and insurers
5. Security Measures
As an IT services provider, data security is our priority. We implement industry-standard technical and organizational security measures to protect your personal information, including:
- End-to-end encryption for sensitive data transmission
- Multi-factor authentication for system access
- Regular security audits and vulnerability assessments
- Employee training on data protection procedures
- Physical access controls to our server facilities
- Secure backup protocols and disaster recovery planning
However, please note that no data transmission over the Internet or storage system can be guaranteed to be 100% secure.
6. Client Data Processing
When providing IT services, we may process data on behalf of our clients. In such cases:
- We act as a data processor and follow the data processing instructions of our clients
- We implement appropriate security measures for all client data
- We only retain client data for the duration necessary to provide our services
- We have data processing agreements in place with all subprocessors
- We assist clients in fulfilling their obligations regarding data subject rights
7. Your Rights
You have the right to:
- Access your personal information
- Correct any inaccurate information
- Request deletion of your information
- Object to the processing of your information
- Request the transfer of your information
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@qubyte.mv
Phone: +960 999-8888
Address: Ameenee Magu, Maafannu, Male', Maldives
Last updated: May 1, 2025